运用服务质量评价模型考察门诊药学服务质量的体会
吴雪,张丽芳,宗怡,梁健华,崔蔚,高薇,甄健存
The experience of Using Service Quality Model to Evaluate the Pharmaceutical Services for Outpatients
WU Xue, ZHANG Li-fang, ZONG Yi, LIANG Jian-hua, CUI Wei, GAO Wei, ZHEN Jian-cun
中国药学杂志 . 2015, (10): 916 -918 .  DOI: 10.11669/cpj.2015.10.023